- Report: #402861
Report - Rebuttal - Arbitrate
Complaint Review: First Western Bank
First Western Bank1200 Main St Sturgis, South Dakota U.S.A.
First Western Bank, First Western Bank blatantly lies trying to cover themselves! Sturgis South Dakota
The teller said that since it was a debit card, I couldn't do a charge back. I knew that was false. She kept saying that that was the difference between a credit card and a debit card & that's why people should use a credit cards online, not a debit card.
I said, "That's not true. I can fill out papers with your bank and you can file them as a fraudulent charge."
She said, "Oh well, if you will fill out papers...."
I told her that she shouldn't have said they CAN'T do it - if I had just said, Oh, ok, I would have been SOL.
The bank paid me back. If you have to file a charge back on a debit card, be sure to let the teller know that you KNOW they have to let you file this. It's the law - it does NOT matter that it is a debit card!
Sturgis, South Dakota
This report was posted on Ripoff Report on 12/18/2008 04:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Western-Bank/Sturgis-South-Dakota-57785/First-Western-Bank-First-Western-Bank-blatantly-lies-trying-to-cover-themselves-Sturgis-402861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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