We have two teenagers who we are trying to teach about money and checking accounts. My daughter wrote a check to Amazon for a mother's day present for which she had insufficient funds. Obviously, I didn't know of the transaction as it was to be a surprise. Consequently, every account we have with our driver's licenses associated with it is unusable with any merchants hooked up with telecheck. My husband wrote a check from his business account and was declined. This is the account he uses to run his business and make a living. My account is also useless at many of the grocery stores and department stores in our area.
There is something sinister about this. I know that is an odd term to use, but when a company has the power to stop all electronic transactions in several different accounts because of a mistake on one account, there is something very, very wrong. I have contacted telecheck and spoken to a supervisor but to no avail. The first person I talked to wouldn't even discuss the transaction with me. She said it was because they stopped the transaction based on my husband's DL# and he was the on ly one they could speak with about it. I told her that I was a signer on that account and he did not have time to stop his business and spend 20 minutes on the phone discussing this.
I then asked for a supervisor and was able to find out more from her. Soooo, I am to understand that TeleCheck can stop me from making any transactions based on my DL# being associated with an account and they can stop my husband from doing the same, but they can't discuss the transactions with anyone but the one who wrote the check?
Furthermore, how is it that they can blackball your teenager, your teenager's brother and your teenager's parents for a simple mistake? This is the first time she has ever done this. Not only that, they charge $30 for each check on top of what the bank takes out. They didn't make me aware of this and so I didn't put enough money in my daughter's account to cover it and the returned check nightmare started all over again.
I have written Amazon and told them I will not do business with them any more because of their association with this ruthless and disgusting money-grubbing company, and I have started conversations about this with my State Rep. I will also register a complaint with the AG's office. This is indeed the beginning of "the mark" when companies can hog-tie your life like this.