• Report: #740924

Complaint Review: Fit Brains

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  • Submitted: Wed, June 15, 2011
  • Updated: Wed, June 15, 2011

  • Reported By: Norah — Drumheller Alberta Canada
Fit Brains
Suite 504 - 21 Water St., Vancouver, Canada V6B 1A Vancouver, Alberta United States of America

Fit Brains Small Print and Ignoring Cancellations will be the demise of Fit Brains Vancouver, Alberta

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I signed up for Fit Brains, but soon found it

limited in a number of manners, so did not elect to renew my subscription.

Unfotunately when they charge my credit card for a second time I discovered

that they would not credit the subscription even though I cancelled it

immediately and had not used it in months. They stated that I had to send them

a cancellation order or they automatically renewed, according to their on-line

contract. So I then proceded to send them an email but could not get a

response, so sent two more to other email addresses for the company. When I was

charged again, I sent the copies of my emails to Mastercard and they reversed

the charge. The very day that Mastercard processed my credit, they charged me

again. I now am advised by MasterCard to cancel my credit card in order to

avoid future charges because they are obvious not respectful of there

customers, who are predominantly seniors.

This report was posted on Ripoff Report on 06/15/2011 12:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fit-Brains/Vancouver-Alberta-V6B-1A1/Fit-Brains-Small-Print-and-Ignoring-Cancellations-will-be-the-demise-of-Fit-Brains-Vancou-740924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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