- Report: #740924
Report - Rebuttal - Arbitrate
Complaint Review: Fit Brains
Fit BrainsSuite 504 - 21 Water St., Vancouver, Canada V6B 1A Vancouver, Alberta United States of America
Fit Brains Small Print and Ignoring Cancellations will be the demise of Fit Brains Vancouver, Alberta
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limited in a number of manners, so did not elect to renew my subscription.
Unfotunately when they charge my credit card for a second time I discovered
that they would not credit the subscription even though I cancelled it
immediately and had not used it in months. They stated that I had to send them
a cancellation order or they automatically renewed, according to their on-line
contract. So I then proceded to send them an email but could not get a
response, so sent two more to other email addresses for the company. When I was
charged again, I sent the copies of my emails to Mastercard and they reversed
the charge. The very day that Mastercard processed my credit, they charged me
again. I now am advised by MasterCard to cancel my credit card in order to
avoid future charges because they are obvious not respectful of there
customers, who are predominantly seniors.
This report was posted on Ripoff Report on 06/15/2011 12:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fit-Brains/Vancouver-Alberta-V6B-1A1/Fit-Brains-Small-Print-and-Ignoring-Cancellations-will-be-the-demise-of-Fit-Brains-Vancou-740924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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