- Report: #406107
Report - Rebuttal - Arbitrate
Complaint Review: Fit-Fac, Central Coast Nutraceuticals
Fit-Fac, Central Coast NutraceuticalsCCN-2375 East Camelback Rd.Phoneix, Arizona 85016-1-888-692-8352 Internet U.S.A.
Fit-Fac:& Central Coast Nutraceuticals Unatuthorized Charges to Debit Card & No Products Delivered CCN:Phoneix & Fitfac:Internet
*UPDATE Employee: This may be the wrong company...
*UPDATE Employee: Acaiberry and Colon Cleanse are not our products
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After I submitted that order, another pop-up recommended Colon Cleanse for better results which was also a Free trial with $4.95 shipping charges. I then submitted an order for the Colon Cleanse. That should have been $4.95 for the Acai-Berry and $4.95 for the Colon Cleanse.
Before the actual products arrived, my checking acct was billed 2 charges: one was $88.97 and the other was 89.97. I immediately called to complain and sent an email to each company. I was advised that I was supposed to call them to cancel within 14 days if I did not want to continue receiving their products and the agreement also stated that if no call was made, I would incur full payments for both products and would not get a refund; however my account would be cancelled immediately.
Since the products arrived the following day and I was angry at myself for not reading the "fine print", I did not pursue this issue, but learned a lesson. However, today I looked at my statement and I see that 2 different amounts had been taken out of my account from 2 companies I never heard of and more importantly NEVER authorized. Ironically, these 2 companies also deal with Acai-Berry.
I have seen many complaints that mirror my experience. How can these companies get away with this?? Looking at the dates on some of these complaints, this has been going on for quite some time. I have changed my account, but I should not have to do that, because this should not have happened.
Has anybody looked into this SCAM? Does Oprah realize that she is endorsing CROOKS? This needs to be addressed as soon as possible. Thank You.
Long Beach, New York
This report was posted on Ripoff Report on 12/30/2008 02:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fit-Fac-Central-Coast-Nutraceuticals/internet/Fit-Fac-Central-Coast-Nutraceuticals-Unatuthorized-Charges-to-Debit-Card-No-Products-D-406107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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