- Report: #1107807
Report - Rebuttal - Arbitrate
Complaint Review: Fitness 19 Huntington Beach
Fitness 19 Huntington Beach19111 Beach Blvd Huntington Beach, California USA
Fitness 19 Huntington Beach Do not give these people your bank acct info Huntington Beach California
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In June 2013 a new Fitness19 in Huntington Beach was opening and they were signing people up before they opened proposed date of mid September. I had to pay 1st month last month and a lock in fee a total of $123 they finally opened on November 1st. 2 weeks later on the 15th i was charged $28 for dues so at this point they have been opened for 14 days & i have paid for 3 months. I called them the guy I talked to tried to tell me they were in the process of putting everyone in the system so that's probably why. I told him that i was already put in the system and my initial fees were charged through my bank account so there was no reason it would not already be in the system. After a few min of the run around he finally admitted that he didn't know why but i definitely wouldn't be charged in December. Now here we are December 17th and my acct was charged again! I called again and was told i had to speak to a manager. Manager Mike called me & i had to go over everything again he said i dont know why you were told that your dues are on the 15th I told him that in no way in the world that it makes sense to pay for a gym 4 month of dues that has been open for 6 weeks. i said cancel my membership & i wanted my money back & he told me i was past the 6 weeks of getting my money (so if I wouldnt have been lied to back in November maybe i could have gotten my money back) & the only way to cancel is by going in their ior sending a certified letter! I went down there extremely mad just wanted to take the cancelation forms and return them later & i was told i had to do it with them while they kept asking me why i wanted to cancel & i had to leave without cancelling i couldnt believe the nerve of these people especially Mike the manager
This report was posted on Ripoff Report on 12/17/2013 05:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fitness-19-Huntington-Beach/Huntington-Beach-California-92648/Fitness-19-Huntington-Beach-Do-not-give-these-people-your-bank-acct-info-Huntington-Beach-1107807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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