- Report: #1123639
Report - Rebuttal - Arbitrate
Complaint Review: Fitness Connection
Fitness ConnectionPO Box 680768 Houston, Texas USA
Fitness Connection Unlawful signing of a minor promised to cancel but still charging bank account Houston Texas
*UPDATE Employee: Business Response
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They allowed a minor to sign stating that her step brother was 18 and he co-signed although me as the parent did not authorize the contract. After several calls I was told they would immediately cancel the membership and I would receive no refund and no further charges.
My step son has received two charges to his account as the "co-signer" which they sent through 3 times each which caused overdraft fees of $35.00 each time for a total of 6 $35.00 charges. each time I call in they say it takes 30 days to cancel but there are notes in their system that states it was a immediate cancel per Diana.
I have spoke to Diana and she stated the cancellation was immediate but now she will not return a call or answer her phone, there is no other managers and when asked to go to her manager or a escalation department the customer service reps just hang up on you.
I would like an attorney to contact me to file fraud charges, credit card fraud, extortion, robbery, money stealing, contract fraud with a minor, misrepresentation, bait and switch, falsley preying on minors. and any other charges that can be brought against this joke of a institution.
This report was posted on Ripoff Report on 02/14/2014 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fitness-Connection/Houston-Texas-77268-0768/Fitness-Connection-Unlawful-signing-of-a-minor-promised-to-cancel-but-still-charging-bank-1123639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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