- Report: #814879
Report - Rebuttal - Arbitrate
Complaint Review: Fitness Connection
Fitness Connection14340 Torrey Chase Blvd Nationwide United States of America
Fitness Connection Deceptive Business Practices. Will not cancel your membeship!! Houston, Nationwide
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The problem is customers cancel their memberships per the contract requirements and the gym does not stop drafting ACH payments from customers banks or credit cards. The customer has to cancel the credit card or in extreme cases setup a new bank account to stop the charges. Once the individual has the charges stopped from closing the bank account or credit card they are shocked months later that Fitness Connection has handed them over to a collection agency for months of un-used gym usage that they (Fitness Connection) claim was never canceled. Its not a lot of money for a few months of membership they claim I owe but if you multiple this by the 1000s ripped off by deceptive practices it is.
Fitness Connection denies ever receiving the certified letter and makes it very difficult to clear the matter up over the phone.
Stay away from this outfit and go to another gym! What a nightmare.
This report was posted on Ripoff Report on 12/28/2011 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fitness-Connection/nationwide/Fitness-Connection-Deceptive-Business-Practices-Will-not-cancel-your-membeship-Houst-814879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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