- Report: #1108169
Report - Rebuttal - Arbitrate
Complaint Review: Fitness Equipment Depot Worldwide
Fitness Equipment Depot Worldwidepo box 1166, Bethpage NY 11714 Bethpage, New York USA
Fitness Equipment Depot Worldwide Wayne Fader Internet Manager The liars and thieves of E bay Bethpage New York
*UPDATE EX-employee responds: Give it Up!!!
*General Comment: Wayne fader would never do this
*Author of original report: Follow Up To Original Report
*UPDATE Employee: This guy is a Joke
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I saw a piece of exercise equipment on E bay that I had wanted for a long time. I saw the price was reasonable and I decided I wanted to buy it. I was leary about e bay because I have had bad experiences with the site before. Sellers tend to sell low quality stuff and not worry because they are located far away so what can you do? The internet manager for the company told me that I have nothing to worry about purchasing from them because they have an A+ reputation with the BBB. I should have immediately looked that up because that was a LIE. I made the purchase and paid on a credit card. The company does not accept Paypal on orders over $100 and now I know why. E bay will not help you if you don't pay with Paypal. Company promised a 6 week delivery maximum time frame. 6 weeks go by and I hear nothing from them. At 6 weeks I file a basic claim for action through e bay. Wayne Fader tells me that they are waiting on a part and it's scheduled to ship on December 4. This machine has only 1 real part to it other than nuts and bolts and upholstery and pads. I figured that it's one major part needed to be replaced. A so called professional equipment refurbisher taking 6 weeks to get one part seemed odd but I trusted them. Wayne Fader then tried to offer me a much cheaper lower quality product substitute which made me feel like they were pulling a "bait and switch". After 9 weeks of waiting I finally asked E bay for final resolution. E bay did not help because I did not pay on pay pal. Now I have to go through my credit cards to fight for my money back. I don't believe they ever even had the product. I don't believe a professional refurbisher would take more than a week or two to flip this machine. After seeing 21 complaints with the BBB and 11 complaints in 2013 alone I know the truth. These guys are a bunch of liars and don't know anything about refurbishing exercise equipment. Just read the other review on this site from another very unhappy customer. They hid behind the e bay facade so that I didn't get a chance to know much about them until they had my money. Now I will be fighting and fighting and fighting to get my hard earned money back from these crooks. Stay away from this company. There are good refurbishing companies out there but this is NOT one of them. They go by Fitness Equipment Depot Worldwide, KAC Fitness, and a few other alias names.
This report was posted on Ripoff Report on 12/18/2013 08:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fitness-Equipment-Depot-Worldwide/Bethpage-New-York-11714/Fitness-Equipment-Depot-Worldwide-Wayne-Fader-Internet-Manager-The-liars-and-thieves-of-E-1108169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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