- Report: #1107720
Report - Rebuttal - Arbitrate
Complaint Review: Fitness Evolution, Fair Oaks, CA
Fitness Evolution, Fair Oaks, CA8121 Madison Avenue, Fair Oaks, CA 95628 Fair Oaks, California USA
Fitness Evolution My husband contracted ringworm from this gym. They wouldn't cancel our membership, and still charging us. Fair Oaks California
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THIS PLACE IS AWFUL!! My husband contracted RINGWORM from this gym!!!! The manager, JACOB, apologized and told us the membership would be canceled immediately. He also assured us that the evening employee that he found out was NOT PROPERLY CLEANING THE EQUIPMENT was fired immediately. My husband initially signed up for the free trial, called twice the next month, and went in once to sign cancellation paperwork, WHICH he did, and we received a monthly charge a month later!
My husband goes BACK IN and signed cancellation paperwork AGAIN. (By this time it's been two and a half months since my husband contracted ringworm from their facility, and one month after he already cancelled the 'membership'. He signs the paper work for the second time, and I speak with the manager, JACOB, who assures me that he will contact corporate and contact me immediately. We never heard from him again.
So TODAY, December 17th, we receive another monthly charge AND and annual fee. So that's $14.99 for November, and $53.99 for December... When we cancelled a TRIAL membership in October.
I just spoke with the manager JACOB, again, and he tells me now that the employee responsible for the ringworm was not let go, that he believes all of the charges are completely valid, and that there is no way we can prove that my husband contracted ringworm from the ONLY GYM HE WAS ATTENDING. (And newly, at that!). He tells me that he will contact corporate in regard to a refund, since he can not process any refunds in-house, and he will contact me immediately.
YEA RIGHT, let me hold my breath. There was originally no doubt that this is where my husband contracted ringworm. However, after now reading another yelp review about how dirty this place is, (from another reviewer), I feel it's necessary to warn others!
Avoid this place like it has the plague. . . After all, it DOES have RINGWORM BACTERIA.
I'll be contacting the Better Business Bureau, The Department of Health, the local news, YELP, Google reviews, Facebook, Twitter, and anyone else I can.
This report was posted on Ripoff Report on 12/17/2013 12:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fitness-Evolution-Fair-Oaks-CA/Fair-Oaks-California-95628/Fitness-Evolution-My-husband-contracted-ringworm-from-this-gym-They-wouldnt-cancel-our-1107720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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