• Report: #632207

Complaint Review: Fitness anywhere

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  • Submitted: Tue, August 17, 2010
  • Updated: Fri, August 27, 2010

  • Reported By: LAgamer — manhattan beach California USA
Fitness anywhere
1660 Pacific Avenue, SF CA San Francisco, California United States of America

Fitness anywhere trx The product is JUNK and no refund San Francisco, California

*UPDATE Employee: Fitness Anywhere Return Policy

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Purchased the item via amazon.  It is just straps and rope and they are charging $199.  They say they guarantee the quality and it is made in china.  COme on. I asked for refund and they refused.  I approached the VP of Sales, Tania Binder at a sporting event and she ignored my request.  I am a trainer and this system does not work is just hype.  you can buy bungie cords for $25 and get the same things done.

Ignore the product and do not buy on their site.  Overall disappointed in the product and the lack of service.

This report was posted on Ripoff Report on 08/17/2010 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fitness-anywhere/San-Francisco-California-/Fitness-anywhere-trx-The-product-is-JUNK-and-no-refund-San-Francisco-California-632207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Fitness Anywhere Return Policy

AUTHOR: Fitness Anywhere - (United States of America)

Hello,

We're writing from Fitness Anywhere and wanted to take the opportunity to address your concern.  To better assist you we ask that you reach out to us at 888-878-5348, option 5 from 9 am to 5 pm PST, Monday through Friday.  Please keep in mind that we do have a 30-day money back guarantee for refunds.  Any return requests outside of this window can be considered on a case-by-case basis.  We hope to hear from you soon!

-Regards from the Customer Support Team at Fitness Anywhere 

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