- Report: #701360
Report - Rebuttal - Arbitrate
Complaint Review: Fixeon
Fixeon2227 W Braker Ln Austin, Texas United States of America
Fixeon formerly infixeon Took my money but did not ship the goods Austin, Texas
*Author of original report: Riiiiight
*REBUTTAL Owner of company: Returned to his Credit Card
At mid month I tried to contact Fixeon to see when my order had been shipped and track it. Was told I must talk to Brian to get info. He would not take my calls. I called him with a phone he did not know, (different area code), and he picked up. He told me an employee quit and parked in front of his dock. Problem was resolved and he would ship that day and call with confirm.
Next day I filed a complaint with BBB asked that he ship immediatly as my customer has paid for the goods. Days later I caught Brian and he told me that he didn't have my FFUs. But he had some in the midwest he could have them ready to ship in two days, and he would ship the other items from Austin that day.
On 2/25/11 I filed a poliece report and requested that VISA refund my money.
Fixeon is today, again advertising the same units on Ebay.
This report was posted on Ripoff Report on 03/01/2011 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fixeon/Austin-Texas-/Fixeon-formerly-infixeon-Took-my-money-but-did-not-ship-the-goods-Austin-Texas-701360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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