- Report: #1062480
Report - Rebuttal - Arbitrate
Complaint Review: Flagship Merchant Services
Flagship Merchant ServicesInternet USA
Flagship Merchant Services AKA Roam Data Non Disclosure, Dishonest, Deceptive Internet
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Beware of reseaching reviews for this company and being led to a link to a website stating there are only three bad reviews about their company and two of them are from the same person. LIE
Did my due dilillgence in reseaching this company and chose this company for my very small business.
Asked multitudionous questions regarding fees, any other fees, additonal fees and rep didn't disclose the $100 annual fee for "PCI". They will tell you this is not a fee they charge but in fact other companies do not charge this fee they state is mandated by "PCI".
If you read your digitally signed application, you will see there is no specific fee for "PCI".
My bad for misunderstanding this fee, which is an additional chage of $20 a month if you don't become PCI "compliant" by taking their test.
Complain is faud, Inane wording in their digitally signed application. Vague and nondescript verbiage. Deception via sales representative regarding total disclosure of fees.
They will then blame this on the sales rep and stand by their theft of your $100.
They will then ask you if you want to close your account when you complain. INTERPRETATION: We don't care what you think or if we lose your business.
The supervisor with Customer Care will also tell you your compliant goes no further than them, no corporate offices with with to complain.
This report was posted on Ripoff Report on 06/27/2013 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Flagship-Merchant-Services/internet/Flagship-Merchant-Services-AKA-Roam-Data-Non-Disclosure-Dishonest-Deceptive-Internet-1062480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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