- Report: #741466
Report - Rebuttal - Arbitrate
Complaint Review: Flagship Merchant Services
Flagship Merchant ServicesInternet United States of America
Flagship Merchant Services Many Hidden fees. A yearly fee that was not reveiled during sign-up. , Internet
*Consumer Comment: Contract via paper
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I am having a very bad experience with this company.Every month they come up with a new "additional fee".
First there are surveys that if you do not do them they charge you $19.95 until you do. They there is a $99.95 yearly fee that they forgot to mention when first setting up the account. Then we have address verification fee plus other that I don't even know about.They use authorize.net which is $9.95 per month,but I also get charge from authorize.net themselves around $15-20 a month on top of what flagship charges me.
They hold charges 5-7 days.
I pay more to them then I make in profits.
Their sales Rep tells you completely something different and does not mention any of the fees above even when asked. Its a paperless contract and I would say a word of mouth contract, but somehow they always find an excuse about those fees and tell you, "oh it was on your contract".
Just Horrible. I can not deal with them any longer.
This report was posted on Ripoff Report on 06/16/2011 08:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Flagship-Merchant-Services/internet/Flagship-Merchant-Services-Many-Hidden-fees-A-yearly-fee-that-was-not-reveiled-during-si-741466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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