- Report: #990575
Report - Rebuttal - Arbitrate
Complaint Review: Flagstar Bank
Flagstar Bank5151 Corporate Dr Troy, Michigan United States of America
Flagstar Bank fraud, insurance fraud, mortgage, insurance policy Troy, Michigan
A month later I got a letter from Flagstar saying that my insurance coverage was insufficient and that I'd need to greatly increase my personal policy to cover "betterments and improvements" to the unit... If I did not they'd open a policy themselves and charge me for it. I told them my unit didn't have any improvements (upgraded cabinets, granite countertops etc) and that I was fine with the associations coverage. They said it wasn't an option and that basically I HAD TO essentially get a policy to cover improvements that I did not have.
I spoke to my real estate broker, mortgage broker, insurance agent and the homeowner's association and all of them had the same answer: they'd never heard of anything like that and they suspected it might be fraudulent. Flagstar said this clause was in the documents I signed at closing, but when I asked them to provide me with a copy of the doc I signed that tied me to this, they said they couldn't produce it....amazing. Flagstar, if you're going to rip me off you should at least have your ducks in a row!
Avoid these guys at all costs...I have had a number of mortgages over the years and these guys are the worst mortgage company I've ever dealt with by a long shot.
This report was posted on Ripoff Report on 01/03/2013 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Flagstar-Bank/Troy-Michigan-48098/Flagstar-Bank-fraud-insurance-fraud-mortgage-insurance-policy-Troy-Michigan-990575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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