- Report: #756855
Report - Rebuttal - Arbitrate
Complaint Review: Flagstar Bank
Flagstar Bank5151 Corporate Drive Troy, Michigan United States of America
Flagstar Bank - mortgage- Troy, Michigan
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I sent copies of the canceled check with a letter and even express mailed the information, with a detailed description of what happened. They ignored us. This put our credit score into a tailspin. I had to get the MI Attorney General into the matter and they sent my complaint to the Office of Thrift Supervision, Consumer Response Center in Washington, DC.
In December 2010, the Office of Thrift Supervision said they got the situation resolved, and wow, Flagstar Bank said they got my payment all late fees would be reversed and all credit reports would be corrected in our favor.
Today, I tried to look into refinance under the new HARP and found out the the Office of Thrift Supervision was told a lie, Flagstar Bank did not correct my credit report, so now, I cannot refinance and no one will help with credit issues.
Do not deal with Flagstar Bank it took the Federal government to get them to credit my June 2010 payment to the correct account, but still did not correct the lies in my credit report.
This report was posted on Ripoff Report on 07/26/2011 06:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Flagstar-Bank/Troy-Michigan-48098/Flagstar-Bank-mortgage-Troy-Michigan-756855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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