• Report: #852796

Complaint Review: Flame Supply

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  • Submitted: Mon, March 12, 2012
  • Updated: Wed, July 11, 2012

  • Reported By: NotStupid — United States of America
Flame Supply
Internet, Florida United States of America

Flame Supply ,flamesupply.com, flamesupply.net, incense, potpourri,scam Internet, Florida

*Consumer Comment: No Problem Flame Supply

*REBUTTAL Owner of company: Flame Supply

*General Comment: read the website first

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I ordered 10g of product from this "company" but only received 5. Unanswered emails, scam, DO NOT BUY!!!! you will not get what you order!! they are also listed as a "fake"seller of down to earth. d2edistributors.com!!!!!!!!

This report was posted on Ripoff Report on 03/12/2012 06:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Flame-Supply/Internet-Florida-/Flame-Supply-flamesupplycom-flamesupplynet-incense-potpourriscam-Internet-Florida-852796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

No Problem Flame Supply

AUTHOR: My2Cents - (United States of America)

I am been doing business with Flame Supply for many repeated sales.  They are the best value/quality around and I have shopped.  I have never been shortchanged weight wise.

Their service is reliable and prompt.  The price is fair. Strength is dependable.  It varies upon brand.  My only complaint is the huge pieces of straight out wood in some of the brands.  That does seem a bit unfair weightwise.  But I deal with it.  

That's been my only complaint.  Thanks for reporting your issue though. It's best to be informed consumers.
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#2 REBUTTAL Owner of company

Flame Supply

AUTHOR: Flame Supply - (United States of America)

After Speaking with this customer,  we asked him to return any un-opened package for a full refund. Our Phone 727-772-7800 we answer our phones from 9am - 7pm est 6 days a week. We try to be perfect but with over 200 orders a day we will occasionally make a mistake.  
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#3 General Comment

read the website first

AUTHOR: heyheyhey666 - (United States of America)

Products and Prices

Without limiting the generality of the foregoing section (Subject to Change), the price and availability of any products contained or referenced on this Web Site is subject to change at any time and without notice. As noted elsewhere herein, Flame Supply is not responsible for any typographical errors, which specifically includes those relating to the price or size of an item.
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