- Report: #98298
Report - Rebuttal - Arbitrate
Complaint Review: Fleet Credit Card Services
Fleet Credit Card ServicesPO Box 15045 Wilmington, Delaware U.S.A.
Fleet Credit Card Services ripoff of new membership fee Wilmington Delaware
To my surprise there was a balance owing. A membership fee of $25.00, plus a late fee of $39.00. I called Customer Service to request the fee be removed along with the late fee, and to cancel my card. I was told they would. In June I received another statement with the membership fee and 2 late fees. I called again, and again I was told they would be removed. That was 2 days ago.
Today I received a call and a letter threatening to report me to the Credit Bureau. I called again, and was told that one late fee had been removed, but since I did not call within 30 days of having the membership fee appear on my card, that could not be removed. Even though the card had been cancelled within 2 months of the take over by Fleet, they would not pro rate a credit for that fee, I had to pay it for the entire year. I spoke to a supervisor, who stated the same thing, and when I requested to speak to her supervisor, I was told she was not available...next class action suit?
This report was posted on Ripoff Report on 07/09/2004 07:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fleet-Credit-Card-Services/Wilmington-Delaware-19886/Fleet-Credit-Card-Services-ripoff-of-new-membership-fee-Wilmington-Delaware-98298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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