• Report: #89018

Complaint Review: Fleet Credit Card

  • Submitted: Mon, April 26, 2004
  • Updated: Mon, April 26, 2004

  • Reported By:LaGrange California
Fleet Credit Card
550 Blairmill Rd. Horsham, Pennsylvania U.S.A.

Fleet Credit Card - Fleet Boston ripoff I have no Fleet Card THEY PULLED THOUSANDS OUT OF MY BANK ACCOUNT AND WILL NOT RETURN IT ! Horsham Pennsylvania *EDitor's Suggestions on how to get your money back!

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I have not ever had had fleet credit card. But Fleet has each month pulled large sums of money from my bank account as a Fleet express pay ?

I found this out after returning home from vacation and opening our mail from the bank. The bank was able to reverse one $2000.00 debit from our account and gave us contact information for Fleet Boston so we could have them restore the balance of funds removed.

After several days spent on the phone leaving unreturned messages and frustraitingly unhelpful employees\ supervisors Fleet Boston said they could not restore the funds as it was a seperate division of the company that does that. The contact information for that division yielded no response to numerous voice mails.

Our bank put pressure on Fleet. That yielded the contact information for Fleet Fraud Dept. John Pavovcak 215 725-2624 FAX 215 956 9242 Again no calls were returned or faxes responded to.

Back Door approach 1 800 825 5194 press option #2 You are a bank attempting a reversal (as time for this option is now out have a case file started.) You will not be able to do this if you are Joe Blow. Fax all records to the person setting up the case file.

Wait and see what happens. Contact this person again in a couple days if there is no progress take them to court and sue the pants off of them because the money they took is necessary for the survival of your family farm and since you have documented everything well and informed them what will become of your business if the money they STOLE is not returned NOW they are fully responsible. If you have had a simular experince contact me by using the rebuttal box below; perhaps we can make it a class action suit.

It's like taking someone's life preserver(on accident or on purpose)once you are made aware of fact of the person in danger in the water without it and you are presented with clear information that it is thier life presever (not yours to play with on shore or rent out to someone else while they sink to thier death) they are fully responsible not for just returning the presever to your next of kin but a huge amount of damages as well because they could have returned it in time to save your life(if not criminal charges to boot)!

CLICK here to see why we deleted either a phone number, link or e-mail address from this Report.

LaGrange, California

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

Click here to read other Rip Off Reports on Fleet Credit Card Services

This report was posted on Ripoff Report on 04/26/2004 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fleet-Credit-Card/Horsham-Pennsylvania-19044/Fleet-Credit-Card-Fleet-Boston-ripoff-I-have-no-Fleet-Card-THEY-PULLED-THOUSANDS-OUT-OF-89018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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