• Report: #937390

Complaint Review: FleetMatics

  • Submitted: Thu, September 06, 2012
  • Updated: Thu, December 06, 2012

  • Reported By: Charlene Safe Ride — Durham North Carolina United States of America
FleetMatics
1600 E Golf Rd Ste 800 Rolling Meadows, Illinois United States of America

FleetMatics The other face of FleetMatics! Rolling Meadows, Illinois

*General Comment: Fleetmatics

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Extremely nice before signing the agreement,  once signed, system issues and poor customer service is what you will get.  We experienced many issues that caused us a lots of problems with our clients. Once we stopped dealing with them and asked to cancel our account, they disable our account log in, which means they do not value our business.  We're sure they will report us to collections to make money out of a failed agreement.  They did not meet our expectations but they want the money.

We're very disappointed of their team and especially Nick Loyd. 

Bell ***
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This report was posted on Ripoff Report on 09/06/2012 04:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/FleetMatics/Rolling-Meadows-Illinois-60008/FleetMatics-The-other-face-of-FleetMatics-Rolling-Meadows-Illinois-937390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Fleetmatics

AUTHOR: dmilmagic - (United States of America)

Could yours have been an isolated incident? I was so bummed to see this because their service seems so useful to me in helping us manage our fleet and was about to buy 2 dozen units from them next week. Can you tell me more specifically what kind of problems you had with the service?

-Dave 
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