I have purchased a product that I have not received. I have received an email alerting me that the money was indeed taking out of my account but no follow up email to let me know when or even if this package had been shipped or any way to track it at all.
I found this odd but I waited a week and a half then emailed my concern over this lack of communication and begged for some kind of surety or tracking number, anything! Waited another week or so,and still no response.
I asked my husband to call on my behalf to find out more about this situation. This woman Beverly Hannah proceeds to tell my husband this sob story about having had an eye surgery and her laptop with all her information having been stolen claiming this was the reason none of the items had been shipped. She then promised that they would be shipped immediately and I should expect my product soon. Another couple of weeks go by and more emails and phone calls ignored. [continued below]....
..... Finally my friend was able to reach her only to hear a different sob story about her in bed dying of cancer.
This woman hung up on my friend and a few minutes later calls back. My friend kindly suggests that they were disconnected, at which point she sarcastically retorts that nothing was wrong with her phone, she simply hung up cause she couldn't be bothered repeating herself!! At this point she grudgingly says that she will ship the product immediately and I'm to expect soon.
My friend gently protested pointing out the fact that she had already promised that almost 2 weeks ago and failed to deliver. Her only disrespectful retort was that " oh well then, I guess it just didn't get there!" This was over 5 days ago and still nothing!!
This is not just me, simply read all the negative reviews about her product, service...on Amazon