- Report: #998268
Report - Rebuttal - Arbitrate
Complaint Review: Flex Away System
Flex Away System1011 S Thompson St. Internet United States of America
Flex Away System Beverly Hannah I have been ripped off of my hard earned, paid for a product that I did not receive St Jackson, MI 49203 , Internet
*REBUTTAL Owner of company: New Owner of FlexawaySystem
*REBUTTAL Owner of company: Response to the complaint
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I found this odd but I waited a week and a half then emailed my concern over this lack of communication and begged for some kind of surety or tracking number, anything! Waited another week or so,and still no response.
I asked my husband to call on my behalf to find out more about this situation. This woman Beverly Hannah proceeds to tell my husband this sob story about having had an eye surgery and her laptop with all her information having been stolen claiming this was the reason none of the items had been shipped. She then promised that they would be shipped immediately and I should expect my product soon. Another couple of weeks go by and more emails and phone calls ignored. [continued below]....
This woman hung up on my friend and a few minutes later calls back. My friend kindly suggests that they were disconnected, at which point she sarcastically retorts that nothing was wrong with her phone, she simply hung up cause she couldn't be bothered repeating herself!! At this point she grudgingly says that she will ship the product immediately and I'm to expect soon.
My friend gently protested pointing out the fact that she had already promised that almost 2 weeks ago and failed to deliver. Her only disrespectful retort was that " oh well then, I guess it just didn't get there!" This was over 5 days ago and still nothing!!
This is not just me, simply read all the negative reviews about her product, service...on Amazon
This report was posted on Ripoff Report on 01/17/2013 01:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Flex-Away-System/internet/Flex-Away-System-Beverly-Hannah-I-have-been-ripped-off-of-my-hard-earned-paid-for-a-produ-998268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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