- Report: #1054296
Report - Rebuttal - Arbitrate
Complaint Review: Flex - hose
Flex - hose Deceptive company Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Beware of the Flex Hose Company after you order on line. I saw this product in Florida but waited to purchase until I arrived back in Michigan. Surprise, surprise, surprise. Yesterday I ordered the product on their web site with no problem and spent $56.00. I gave them the debit card number and was offered a $50 gift card from Wal Mart for the purchase. Don't waste your time - this must be a come on!!!
After spending 2 days and numerous hours of phone calls to claim the gift card - no one can confirm the order even though I have a confirmation number for the order.
I have called customer service 5 times today alone and the telephone system is so poor with static and background noise that you can not understand or hear the other end. When I asked to speak to a manager, they were not on the floor, then I was going to be transferred to the supervisor, but again to no avail the supervisor wasn't available.
Upon explaining my dilema to the customer service rep they keep telling me they can't offer anything and I must contact the Wal Mart rewards department....question is, no one in customer service can give me a correct phone number and keep blowing you off.
I do not order much on line. Anything I have ordered in the past has been perfect and no complaints - but this comany leaves a lot to desire. All I know is they are located in New Jersey - but there is a main office in NY. I think this situation needs to be taken through the legal system now.
This report was posted on Ripoff Report on 05/28/2013 07:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Flex-hose/internet/Flex-hose-Deceptive-company-Internet-1054296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.