- Report: #678836
Report - Rebuttal - Arbitrate
Complaint Review: Floor and Decor
Floor and Decor10059 e Adamo Dr Tampa, Florida United States of America
Floor and Decor Misrepresented Products/ Will not stand behind products sold Tampa, Florida
*Consumer Comment: Problem may be systemic with F&D
*UPDATE EX-employee responds: misdirected anger
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Sold me Eco Bamboo solid flooring, Roberts moisture barrier and Roberts adhesive to install on my concrete flooring. The total cost was over $6000.00 dollars.
I had all products installed according to the directions on the products. My flooring is now all cupped and has to be removed.
Floor and Decor was notified numerouse times of my problem with no response except it must have been installed improperly. Finally Floor and Decor told me to get a liscensed/certified inspector which they gave me the name of one.
I had the floor inspected which in conclusion stated the moisture barrier did not perform as intended which in turn ruined my floor. Sent the report to Floor and Decor. There response was must have been installed imporperly and basically tuff luck you just lost $6000.00. And now advise me I should have had a moisture test before installing (thanks for telling me after I spent the money)
Now I will have to fight them in court ( Don't buy there products)
This report was posted on Ripoff Report on 01/05/2011 06:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Floor-and-Decor/Tampa-Florida-33619/Floor-and-Decor-Misrepresented-Products-Will-not-stand-behind-products-sold-Tampa-Flori-678836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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