• Report: #1041799

Complaint Review: Florida Auto Advantage

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  • Submitted: Mon, April 08, 2013
  • Updated: Tue, April 09, 2013

  • Reported By: Norman — Salina Kansas
Florida Auto Advantage
2512 S.W. 30th Ave. Hallandale, Florida United States of America

Florida Auto Advantage Dealer-Wholesale Did not paint car as advertised does not return calls gives run around Hallandale, Florida

*Consumer Comment: The sales manager at Florida Auto Advantage. Neil Marcellino

*Author of original report: Being resolved!!!!

*Consumer Comment: P. T. Barnum Is Very Proud Today!

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The dealer is a seller on Ebay. They sold me a  used car. They advertised a car and included the painting of the nose piece to match the car.

The vehicle was delivered and the work promised as part of the sale was not completed. The nose piece was never painted and is in very bad condition.

I contacted them to resolve and do not receive a return call. The person that helped with the sale (Mayra) speak nice saying the sales manager will return the call and resolve the issue. There is never a return call. 

This report was posted on Ripoff Report on 04/08/2013 10:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Florida-Auto-Advantage/Hallandale-Florida-33009/Florida-Auto-Advantage-Dealer-Wholesale-Did-not-paint-car-as-advertised-does-not-return-ca-1041799. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

The sales manager at Florida Auto Advantage. Neil Marcellino

AUTHOR: weswoodall - ()

You never got a return call from their "sales manager" because it's Neil Marcellino and he's a lying theif! The dealership you bought from used to be called "Scozak Auto Systems, LLC". I guess they built up so many complaints and such a bad reputation for doing things like they did for you that they had to change their name. Same scumbag people, new name. Beware of anything that comes out of Neil's mouth. It'll be a lie! The owner (Zack Grosser) is no better. What a team! I wonder what they'll change their name to next?

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#2 Author of original report

Being resolved!!!!

AUTHOR: Norman J - ()

The sales manager from the dealership has been in contact with me many times today and will pay for the painting of the nose piece. He has promised to pay the body shop direct for the work. That is a very great service as it keeps his customer out of the middle.

He was understandably frustrated with me for filing this report and not allowing him more time to contact me. It was not fair for me to hold him to the time frame that the office said in which he would return the call. I did not give him proper time to deal with any fires and emergencies throughout his day!

He has said they would pay for the work when the negative comments were removed. After spending time on this site, I have learned that can not be done. I therefore hope that future customers read this and that they see that when resolved this is a high quality business of strong ethics.
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#3 Consumer Comment

P. T. Barnum Is Very Proud Today!

AUTHOR: Jim - ()

You took it upon yourself to buy this used car sight unseen and surprise, surprise, you got the shaft.  "A sucker is born every minute"...P. T. Barnum.
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