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  • Report: #971678

Complaint Review: Florida Dream Holiday

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  • Submitted: Tue, November 20, 2012
  • Updated: Tue, November 20, 2012

  • Reported By: gotat — Epsom Australia
Florida Dream Holiday
Internet United States of America

Florida Dream Holiday The millionth person to click onto a site and won a $3000 holiday for $898 in Florida, Internet

*UPDATE Employee: Preferred Guest Resorts offer of assistance

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looked at photos on a web site a message came up stating i was the millionth person to click on that site and had won a $3000  promotional holiday for $898 and to ring a sydney number i did and was told by an american voice that i had one a promotional prise holiday and to ring another number i did and another american voice woman gave me all the details then handed me over to another female who took my details then a man who gave me another hot sell and got my credit card details

i waited six days for confirmation but none came i rang them on the sydney number had another american voice assure me all was ok i check accommodation in the places mentioned in their blurb they vary from $67 to $200 per night in the meantime i received three confirmation letters but not saying the type of accommodation and had four nights less than the original blurb  i rang the sydney number was transferred to another department an told them i wanted to cancel under the ten day cool off policy  was told it would take ten days by a very rough speaking american woman I rang my card supplier and gave them the details they said it had been claimed in american dollars and would investigate and stop the money.
  

This report was posted on Ripoff Report on 11/20/2012 12:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Florida-Dream-Holiday/internet/Florida-Dream-Holiday-The-millionth-person-to-click-onto-a-site-and-won-a-3000-holiday-f-971678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Preferred Guest Resorts offer of assistance

AUTHOR: PGR Corporate Office - ()

We are terribly sorry that you have been inconvenienced during your experiences with our company.

We hope this matter has since been fully resolved to your satisfaction. If not, please do not hesitate to contact our Quality Assurance Department for immediate assistance in reaching a full resolution. We can be reached at 1800551964 (toll free from Australia). You may also email our Quality Assurance Department manager Kenneth Branch at kbranch@preferredguestgroup.com if desired.

Thank you,

Preferred Guest Resorts

 

 

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