- Report: #1053534
Report - Rebuttal - Arbitrate
Complaint Review: Florida Energy Water and Air
Florida Energy Water and AirInternet USA
Florida Energy Water and Air, 6505 Edgewater Drive Orlando, FL 32810 4075230775 Free in-house water testing claim. 6505 Edgewater Drive Orlando, FL 32810 Florida
*UPDATE Employee: Sorry for your experience.
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I answered a questionaire in the local Home Depot store about the type of water I consumed. I replied that I drank distilled water or two-stage carbon filtered tap water.
I received a call from one "Home Services" (813-664-1749). They wanted to offer me "free" water testing in-home and set up an appointment. A day later one Charles Maurice Pedraza arrived early and produced a kit of vials and chemicals in a small aluminum case that supposedly tested water.
He had no company ID. He could not produce a business license or a copy thereof. He claimed his employee number was 62887.
I asked him the value of his kit. He could not tell me the value. I asked him, "You are responsible for this kit, are you not?" He said, "Yes." I said, "But you do not know the value?" He said, "No."
I asked him what impurities the kit tested for. He answered, "Chloride...", and three others. There are over 100 water pollutants in most town and county water systems of the United States.
I asked him how a common pollutant such as the chlorinated hydrocarbon tetrachloroethene (PCE) would show up in his kit. He said, "It would form particles that would sink to the bottom of the vial." This is false.
EPA Testing Method 524.2:
Measurement of Purgeable Organic Compounds in Water by Capillary Column Gas Chromatography/Mass Spectrometry - Revision 4.1.
Inert gas is bubbled through a water sample to purge volatile organic compounds with low water solubility. Purged compounds are trapped in a tube containing suitable sorbent materials. When purging is complete, the sorbent tube is heated and backflushed with helium to desorb the trapped compounds into a capillary gas chromatography (GC) column. The concentrations of compounds from the trap are measured using a capillary column GC system equipped with a mass spectrometer (MS).
He did not have a capillary column GC system equipped with a mass spectrometer (MS).
I asked him the accuracy of the kit in PPM (parts per million). At this point he said, "You know... I don't have to put up with this interrogation." He walked away and got into his vvery expensive car, and drove away.
I have some rhetorical questions for you, the reader of this complaint.
Was this guy really who he said he was.
Was his kit a real testing kit and not some gimmicked sales tool?
I am glad he want away.
What is Home Depot trying to do here?
This report was posted on Ripoff Report on 05/24/2013 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Florida-Energy-Water-and-Air/internet/Florida-Energy-Water-and-Air-6505-Edgewater-Drive-Orlando-FL-32810-4075230775-Free-in-h-1053534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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