- Report: #150930
Report - Rebuttal - Arbitrate
Complaint Review: Florida Passport AKA Teleflex And Agents Travel Agency
Florida Passport AKA Teleflex And Agents Travel Agency6822 22nd Ave. North, PMB-432/ Saint Petersburg, FL 33710 Saint Petersburg, Florida U.S.A.
Florida Passport - Teleflex - Agents Travel Agency ripoff, deception, dishonest, Saint Petersburg, Orlando And Holiday Florida
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After giving him my information, he told me that I would be charged a one time processing fee of $149.00 if I didn't cancel the trip by July 06, 2005. Since it was June, I figured this wouldn't be a problem, since I was most likely to cancel the free trip anyway.
So I waited and waited for my package to arrive, and finally, it did, exactly on the sixth of July. My debit card (!) was immediately charged $149.00. I tried to get a hold of the company to complain and cancel the trip, but every time I called, I was put on hold for over 45 minutes, and sometimes, they'd close while I was still on the phone!
A few days later, I was checking my bank account online and noticed two other payments had been taken out of the account, one for Agents Travel Agency in the amount of $49.95 and the other for TeleFlex for $59.95. I immediately called the companies and found out that since I hadn't yet been able to cancel my trip with Florida Passports, they, as affiliates that I didn't even know existed within the Florida Passports company, took out processing fees.
Angry and embarrassed, I called the Florida Passports office again and this time, was able to get through. The woman on the line was extremely helpful and canceled the trip, promising a check in the amount of $149.00 to be sent out the following Monday.
However, the other companies were less helpful. For the refund on the TeleFlex company, I found out that I had to WRITE the company, asking for my money back. And the Agents Travel Agency wouldn't even pick up the phone.
It has now been over a month, and I still have not gotten any money back. This sort of behavior should not be allowed to go on. It is fraudulent and decietful and I am thoroughly ashamed that I allowed myself to be duped.
This report was posted on Ripoff Report on 07/22/2005 07:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Florida-Passport-AKA-Teleflex-And-Agents-Travel-Agency/Saint-Petersburg-Florida-33710/Florida-Passport-Teleflex-Agents-Travel-Agency-ripoff-deception-dishonest-Saint-Pe-150930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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