• Report: #167287

Complaint Review: Florida Passport - Agents Travel Network - Teliflex

  • Submitted: Thu, December 08, 2005
  • Updated: Sun, December 11, 2005

  • Reported By:Kirkland Washington
Florida Passport - Agents Travel Network - Teliflex
6822 22nd Avenue North Suite PMB432 Saint Petersburg, Florida U.S.A.

Florida Passport - Agents Travel Network - Teliflex misinformed, got the run around, hopefully figuring it out RIPOFF Saint Petersburg Florida *EDitor's Suggestions on how to get your money back into your bank account!

*Author of original report: Money 2 Days Later Update

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I'm sure my story is the same as mine. You got the phonecall, mix up with the program information, you've been charged $149 or $59.95 and you're out of cash. That's the basics.

Here's what I've learned. (And hopefully in 7-10 days I will have my money!)

Best way to do this: CALL CALL CALL

Give them your sob story.
Tell them you want your refund check.
Follow what this person said:
That's all I've got for you.

Kirkland, Washington

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 12/08/2005 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Florida-Passport-Agents-Travel-Network-Teliflex/Saint-Petersburg-Florida/Florida-Passport-Agents-Travel-Network-Teliflex-misinformed-got-the-run-around-hopef-167287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 Author of original report

Money 2 Days Later Update

AUTHOR: Christine - (U.S.A.)

Here's the day by day plays for my issues with Florida Passport and Agents Travel Network. I did finally receive a check for $149.00 on 12/11/05. Read below.

****Agents Travel Network
*October 8th Program Information mailed out
*October 10th - Package
*October 2 weeks later program information received but no information about what I would be charged or when (I tossed this out because I did not have anything useful the envelope)
*November 1 Account charged $59.95 I called Agents Travel Network and complained. They said I had to write a letter for a refund
*November 4 - Cancelled
*November 16, 2005 Request for customer credit issued
*November 18 Refund letter arrived
*November 23, 2005 Customer credit issued
*December 8, 2005 Emergency Credit Log (I'm on it now)
I've been put on the emergency credit log here.
Call in Monday or Tuesday and ask for a PDR F Get the confirmation.
Craig ext 344
*December 9, 2005 Check written
Call back Tuesday to verify check sent out
Billie White ext 275

****Florida Passport
October 8th package processed
*October 22nd Account charged, package received
*October 27th - Email
*November 4th Request for refund
*November 7 - $149 check was processed
*November 23 - Refund processed, no record of check being cut
*November 28th Request for refund processed
*December 7 Request and put on emergency credit log
*December 8
2nd Guy: Scott ext 277 Check number is.
*December 9
3rd one Marianna Coruso Check has been written and mailed out today
Josiah bear ext I don't have an extension
*December 11, 2005
Check for $149.00 received. Eagerly awaiting Agents Travel network check.

I hope you find this helpful and encouraging! If you get on the emergency credit log, then your check will be here soon. It only took 2 days to get from Florida to the eastside of Seattle, WA.
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