- Report: #1049626
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Complaint Review: Flower Delivery Express
Flower Delivery Express DO NOT USE THIS SERVICE Internet
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This company showed the flower arrangement I was ordering as costing 49.99. When I clicked "complete order" I was immediately charged 20 dollars extra for the arrangement, showing it at 69.99. I at first thought I'd made some sort of mistake, as you can't see what the previous screen said. But I went through the routine of reordering, and sure enough, it showed the order as being 49.99.
I emailed them, letting them know I wanted my order cancelled and would file a dispute if they process it. We shall see what they do...
I also phoned them. After much waiting, I spoke with someone who initially acted as if they could cancel the order, and then informed me they could not and that I could only cancel via email.
If only I had looked up the name under "scam" or what have you, BEFORE ordering. Such a waste of time and now I'll most likely have to deal with filing a dispute through my bank.
This report was posted on Ripoff Report on 05/09/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Flower-Delivery-Express/internet/Flower-Delivery-Express-DO-NOT-USE-THIS-SERVICE-Internet-1049626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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