- Report: #1146051
Report - Rebuttal - Arbitrate
Complaint Review: Flowers by Amy
Flowers by Amy Never received flower order, unable to be reached by phone, didn't respond to email Irvine California
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I placed an order for a floral bouquet to be delivered on 5/11/2014 for Mother's Day. I received an email confirmation for my order that morning. My mom never received the flowers. I tried calling the company numerous times but they have a recording saying they are busy and to leave a message; their voice mail box was full. So I tried that evening and still -- no delivery and no way to communicate with this company. I sent them an email and they didn't respond to that either. I am requesting a refund through my credit card company and they are going to try to resolve this. I wish I had done more research on this company before placing my order, I have since found numerous complaints of them not following through with orders and not responding to their customers' complaints.
This report was posted on Ripoff Report on 05/12/2014 05:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Flowers-by-Amy/nationwide/Flowers-by-Amy-Never-received-flower-order-unable-to-be-reached-by-phone-didnt-respond-1146051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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