- Report: #1139368
Report - Rebuttal - Arbitrate
Complaint Review: Fluttertime-JACK
Fluttertime-JACKhttp://www.butterfliesandart.com/ , Washington USA
Fluttertime-JACK Butterflies and Art OVER BILLED ME AND DID NOT SHIP ORDER VANCOUVER Washington
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On Febuary 17th 2014 I called fluttertime and asked how long it would take to get a display after I ordered it "Jack" said 2-3 weeks so I promptly placed an order online. I was sent a invoice for $179.99 and freight of $10.95. My debit card was billed $202. I email Jack with the descrepancy and to check on my order however he never responded.
It has been over 8 weeks and I still do not have my order. Jack has not returned any of my calls or emails. I've called probably 25-30 times and emailed at least 10 times. Now the 877-878-3597 number is disconnected. The other number is 360-213-5760, when I call this it just goes to voicemail with what I assume is full with other complaints.
This was a birthday gift for my wife which was on March 1st. I'm very disappointed with this company. They over billed me and now are not shipping the product. I'm out $202 and also did not have my wife a decent gift since I was counting on Jack and Fluttertime to deliver.
At this point all I want is my money back so I can move on and do something special for her. I would not reccomend Fluttertime or Butterflies and Art. It is a scam.
If you are reading this Jack send the order or the refund right away.
This report was posted on Ripoff Report on 04/16/2014 01:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fluttertime-JACK/Washington/Fluttertime-JACK-Butterflies-and-Art-OVER-BILLED-ME-AND-DID-NOT-SHIP-ORDER-VANCOUVER-Wash-1139368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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