• Report: #372061

Complaint Review: Flycell And T-Mobile

  • Submitted: Thu, September 11, 2008
  • Updated: Thu, September 11, 2008

  • Reported By:Buffalo Grove Illinois
Flycell And T-Mobile
flycell.com and t-mobile.com Nationwide U.S.A.

Flycell And T-Mobile = Total Scam Nationwide

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I received unauthorized charges of $9.99/month for Flycell on my T-Mobile bill, I went online and saw that Flycell is a wallpaper and ringtone company. I contacted them and stopped my account through their automated system. However, you can not talk to a human when you call flycell.

I called T-Mobile to protest the charges and they said I must have authorized it. I said I have email history on my Blackberry that shows that I received a Flycell text saying that I had 20 credits, text "stop" to a certain number, $9.99/mo. which I ignored.

T-Mobile said because I did NOT respond to the text, it was okay for them to charge me. I said I don't repond to every popup on my computer and this was a popup on my cell. I went around and around with the rep and her supervisor.

I wanted credit for the 5 months that T-Mobile charged me. They said they have no control. I said they are the ones that I have an agreement with Flycell, not me. Finally, after much time on the phone, they gave me a credit for 3 months.

As soon as my contract is up, I will switch to another carrier. It must be worth it to T-Mobile to lose my account for $19.98. Obviously, Flycell is a scam but I also fault T-Mobile and the other cell phone providers for billing for Flycell. If they stopped billing for them, this wouldn't be a problem!

Buffalo Grove, Illinois

This report was posted on Ripoff Report on 09/11/2008 03:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Flycell-And-T-Mobile/nationwide/Flycell-And-T-Mobile-Total-Scam-Nationwide-372061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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