- Report: #304647
Report - Rebuttal - Arbitrate
Complaint Review: Flycell Inc. Flycell.com
Flycell Inc. Flycell.com120 Broadway NYC, New York U.S.A.
Flycell Inc. Flycell.com NO SERVICE! NO UNDERSTANDING! NO REFUND! company policy I THINK SO! NYC New York
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through ripoff report i found others who have fallen into this same situation. i called the number that this previously ripped off individual provided (dont know how he got that number as i was unable to locate it). calling the number (212-400-1212) proved however not to be helpful as first Ulysses (no last name offered or provided)@ext. 439 then Jed Daily @ext. 422 proceeded to explain that perhaps a mistake was made.. but it was MY mistake and my money could not and would not be returned to me even though i did not use the service. had no desire to use the service when i realized that it was not "free" and canceled the service without using it within minutes of realizing that i was being charged.
i explained the situation. i was told that this was too bad. i said i would write this letter and i was told to "go ahead". this cannot possibly be considered 'best business practices' can it? if this is what a company has to do.. ie. rip off $10 a person.. one individual at a time, and then deny any responsibility.. well what can i say? if this was how i ran my business i would be out of business.. and anyway, i am not sure i would be able to sleep at night. anyway.. if you are reading this it is probably already too late.. just know that you are not alone.. now its off to send more email to the better business bureau and the NY state attorney general.
This report was posted on Ripoff Report on 01/30/2008 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Flycell-Inc-Flycellcom/NYC-New-York-10271/Flycell-Inc-Flycellcom-NO-SERVICE-NO-UNDERSTANDING-NO-REFUND-company-policy-I-THINK-S-304647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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