• Report: #223432

Complaint Review: Flycell

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sat, December 02, 2006
  • Updated: Sat, December 02, 2006

  • Reported By:Grandview Missouri
Flycell
. ., New York U.S.A.

Flycell Deceptive, misleading - very difficult to get refunds from company Ripoff New York

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

For anyone who is having difficulty contacting Flycell about any customer relations problems, including refunds, here is Flycell's physical address which by the way, is not posted on their website:

Flycell, Inc.
120 Broadway, 15th Floor
New York, NY 10271

I hope this information is helpful to others who have had - or ARE having problems with this company.

I went to Flycell's website a few months ago, and all I wanted to do was look at what ringers were available. But before I could enter into the website, they make you fill in your phone number. Now who would think that just because I gave them my phone number that all the sudden I would start getting billed for ringers that I never ordered? And all the endless text messages that I had to pay for because I don't subscribe to text messaging! Aaaaugh! (thanks Flycell!) I tried stopping those text messages, but they kept coming, so I had to call my cell phone carrier and place a block on my phone so the text messages would cease. When I received my cell phone bill, I was shocked that I was billed almost $30 for just looking at Flycell's website! So I called my cell phone company and they would not do anything to help me get my money back because Flycell is considered "third-party billing", they told me....so I was stuck with all these charges ($30 plus all the text messages) that I never wanted.

If I had known I would have been charged just to look at someone's website, I would never have given them my phone number.

And for all the smart allecs out there who are going to make condescending comments to me, please keep your comments to yourself (FYI).

Flycell coveniently has loopholes to legally steal money from people. Then when you try to call their customer service (800) number, nobody answers the phone. IF you are lucky enough to get through to someone, they make promises to give dissatisfied customers money back, then don't do it. You wait and wait month after month for your refund, and they don't issue credit back to your cell phone bill. They really make it very difficult and a huge hassle to get money back due to their lack of promptness, and not being able to easily contact a person through their customer service's 800# which says to me that customers are not important to them, and they don't care.

So I learned my lesson: never give your phone number out to cell phone websites. I wish people were more trustworthy, but sadly to say that these days, it seems that most people are very dishonest, self-centered and very selfish and don't care about anybody else but themselves.

Tammy
Grandview, Missouri
U.S.A.

This report was posted on Ripoff Report on 12/02/2006 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Flycell/-New-York/Flycell-Deceptive-misleading-very-difficult-to-get-refunds-from-company-Ripoff-New-York-223432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Flycell

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory