Flying J Corporate Office Ripped off Debit Card Purchase Ogden Utah

On 4/08/09 my wife went to the Flying J in Jackson, GA and purchased fuel for her car, when she went in to pay for the gas, they told her our Discover Gift Card was declined, so she used our bank debit card. Upon leaving she checked the balance of the Discover Gift Card by calling the toll free number, and it stated she has a 0 balance. She went back into the store and talked to both the employee and the manager and they told her that was impossible and that they would not do anything. I called Discover and they told me there was no way of finding out anything about this transaction and again I called Flying J and the manager wouldn't come to the phone on that date. I had my wife go back on the tenth when we waited to see if the money would reappear on the card. The Employee there today and Althia, (said to be a manager) that again there was nothing they could do. The began to laugh at my wife. My called me upset because of this behavior and the idea they stole the $10 off our gift card and refuse to refund it to us. I don't think Flying J deals with customers honestly and the store in Jackson is questionable in how they treat customers.

Rev. greene
Griffin, Georgia
U.S.A.