- Report: #1050362
Report - Rebuttal - Arbitrate
Complaint Review: Foam Factory Car Wash
Foam Factory Car Wash4350 E Bristol Rd feasterville, Pennsylvania USA
Foam Factory Car Wash Groupon Scammers feasterville Pennsylvania
*Consumer Comment: Author is correct
*Author of original report: easy to say after the fact
*UPDATE Employee: Please be fair in your comments
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I am writing to tell you about the horrible experience I had with my Groupon to Foam Factory. Classic bait and switch. when I dropped of my first car, they called me about 30 min. later and tried to sell me all of these add on's that I never asked for and when I went to pick up my car they added 15% gratuity to my bill and told me that Groupon had no say over them charging gratuity and that I had to pay or they would not give me my keys back.
Dennis the owner told me it was in the Groupon add that I had to pay the 15% gratuity but I reviewed the copy and there is nothing stating that I MUST pay 15% they basically tried top fleece me for another $50.00 in gratuity between the two cars I own. To top it off they left my car out in the rain when I went to pick it up instead of in their garage. Basically a total waste of 90 bucks. I love Groupon and have bought a lot of things from you guys; this was a horrible purchase that basically cost me double what I thought I would have to pay. [continued below]....
I should have looked up the place before purchasing from Groupon as there are a ton of bad reviews for this company and similar shady tactics.
This report was posted on Ripoff Report on 05/12/2013 06:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Foam-Factory-Car-Wash/feasterville-Pennsylvania/Foam-Factory-Car-Wash-Groupon-Scammers-feasterville-Pennsylvania-1050362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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