- Report: #1050800
Report - Rebuttal - Arbitrate
Complaint Review: Foam Factory Feasterville PA
Foam Factory Feasterville PAFeasterville PA Feasterville, Pennsylvania USA
Foam Factory Feasterville PA LivingSocial horrible experience Feasterville Pennsylvania
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BEWARE!! Living Social customers, you will be treated like second class citizens, do yourself a favor and just pay the full price somewhere else cause you will save nothing here. I had both of my cars done here with two Living Social coupons. I was given two appointments the same day (suppose to take 3 hours) so one was in the morning the 2nd was afternoon. I took the first one there and was told it probably would completed until around 600PM so naturally that canceled the 2nd car appointment. I was told that LivingSocial and Groupon cars take 24 hours. My car was completed at 600PM, when I picked it up they told me that I could leave the 2nd car and I noted they are closed the next two days. I was told they would bring somebody in to do it while they were closed and I would get it late Monday or Tuesday. My car was completed late Weds and I picked it up Thursday (not bad lost the car for 3 full days).
Interesting I found in another complaint about rain and they supposedly have a rain guarantee yet I picked my truck up on Thursday after it rained on it all night and I picked it up wet, nothing was ever mentioned. I agree that they are not interested in repeat customers. Living Social deals are great... this was is a bust.
Mandatory 15% gratuity and upsell charge of $30.00 on one car and $60.00 (extra hour) on the other...they got there money one way or the other....what a joke!
This report was posted on Ripoff Report on 05/14/2013 07:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Foam-Factory-Feasterville-PA/Feasterville-Pennsylvania/Foam-Factory-Feasterville-PA-LivingSocial-horrible-experience-Feasterville-Pennsylvania-1050800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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