• Report: #976481

Complaint Review: Focalprice

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  • Submitted: Sat, December 01, 2012
  • Updated: Mon, December 10, 2012

  • Reported By: Craig — Ben Avon Pennsylvania United States of America
Focalprice
somewhere in China Internet United States of America

Focalprice www.focalprice.com Don't buy from Focalprice - Takes your money but never ships product Internet

*Author of original report: Credit Card Company reversed the charges

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Focalprice claims low prices on almost every item you look at on their website.  The only problem is after taking your money almost immediately they never ship the product.

Their customer service is a joke.  They provide bogus tracking numbers with a link to the DHL website.  The tracking numbers are unknown to DHL.  They send form letters via email that blame US customs for their problems and just continue to ask to wait for the shipment.  After waiting one month for the shipment, I have concluded I will never get the product. 

There should be a way for credit card companies to reject these scam websites when they find out about them.  It would save a lot of trouble for the customer that buys from them in good faith.

This report was posted on Ripoff Report on 12/01/2012 06:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Focalprice/internet/Focalprice-wwwfocalpricecom-Dont-buy-from-Focalprice-Takes-your-money-but-never-ships-976481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Credit Card Company reversed the charges

AUTHOR: Craig - (United States of America)

The credit card company, Bank of America, reversed the charges and the foreign transaction fee.  Thanks BOA.
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