• Report: #1036878

Complaint Review: Food City - Phoenix, AZ

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  • Submitted: Thu, March 21, 2013
  • Updated: Fri, March 22, 2013

  • Reported By: Arlene — PHOENIX Arizona
Food City - Phoenix, AZ
3131 E Indian School Rd Phoenix, Arizona United States of America

Food City - Phoenix, Arizona Food City reshelved my food after it was purchased Phoenix, Arizona

*Consumer Comment: Shame on you, Arlene.

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I arrived at Food City by a service for disabled people. I sat on a cart and began to do my shopping filling my cart with items in the weeks adds. I finished and went through the check out lane. I had bought to the store with me my personal cart and as I was checking out my groceries were placed into my personal cart. I started to get up to stand and felt dizzy passing out for a few seconds and at that I called for help knowing I was going to the hospital I asked if my groceries could go into the cooler. My groceries had been placed into the cooler and I was taken to the hospital. I was at the hospital four days. I arrived back at the sore to get my groceries and was told that my groceries had been put back on the shelf because they did not think I would come back for them.. I was challenged by the manager as he stated he would give me my money back but and could repurchase my groceries but would not get the food I purchased on the add and that I was lucky to get my refund because it is not the policy of the store to hold food for a customer under any circumstances.

This report was posted on Ripoff Report on 03/21/2013 07:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Food-City-Phoenix-AZ/Phoenix-Arizona-85018/Food-City-Phoenix-Arizona-Food-City-reshelved-my-food-after-it-was-purchased-Phoenix-1036878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Shame on you, Arlene.

AUTHOR: Flynrider - ()

  They did you a favor and you thank them by writing ripoff reports against them.

  The store was not obligated to store your food OR give you a refund.    When you were hauled away, neither you nor they knew when you'd be back.   They went above and beyond by restocking your items and providing you with a refund.

   I'm sure they will think twice the next time the consider helping someone out.
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