• Report: #1119059

Complaint Review: Foot Smart

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  • Submitted: Tue, January 28, 2014
  • Updated: Tue, January 28, 2014

  • Reported By: DcFlyer — Dist of Columbia
Foot Smart
Norcross, Georgia USA

Foot Smart Company doesn't refund or exchange for severely defective products Norcross Georgia

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Purchased a pair of gripper socks/slippers from Foot Smart For $18.99  After 4 wearings I washed them. They disintegrated in the washer, leaving large holes where the grippers were.  

I called led the company and requested an exchange.  The curt operator offered a 10% discount on the defective product.  I declined and asked for a refund.  She said no.   

This is company doesn't stand behind their products at all.  Better not to buy from them.  

They sell socks for comfort and diabetic feet, etc.  very poor customer service.

This report was posted on Ripoff Report on 01/28/2014 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Foot-Smart/Norcross-Georgia/Foot-Smart-Company-doesnt-refund-or-exchange-for-severely-defective-products-Norcross-Ge-1119059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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