• Report: #1035329

Complaint Review: Footage Firm

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  • Submitted: Sat, March 16, 2013
  • Updated: Thu, March 21, 2013

  • Reported By: eno1 — Fort Worth Texas
Footage Firm
Internet United States of America

Footage Firm Delivers a poor substandard product. footagefirm.com, Internet

*UPDATE Employee: 90 day refund guarantee

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This company sells digital media in the form of theme music, afer effects project templates, sound effects, video.

It advertised a large package of varied material bundled at a low price, reasonable price. Comparing the $40 sale would have a regular value into the thousands of dollars if bought seperately.

The quality of the media is supra and inferior to the point of preposterous. What I recieved is useless and has no value at all. I can produce better quality media at home. My three year old could do better.

This was very disappointing and is an obvious rip off. No company with good intentions would sell crap like this.

I relayed my disapproval to their support link and have asked for a refund as they state satisfaction is guaranteed. I have heard nothing since. Did not really expect to given the junk they sold me.

This company is out to get your money and run.


This report was posted on Ripoff Report on 03/16/2013 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Footage-Firm/internet/Footage-Firm-Delivers-a-poor-substandard-product-footagefirmcom-Internet-1035329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

90 day refund guarantee

AUTHOR: AbbyFF - ()

We apologize for the inconvenience.  Please e-mail abby@footagefirm.com to receive refund directions if you are unhappy with your order.  All e-mails are answered upon receiving.  We can be reached by phone, e-mail, or live-chat answering service, all of which are available on www.footagefirm.com.  
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