• Report: #533897

Complaint Review: Ford Motor Company - Ford Escape

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  • Submitted: Fri, December 04, 2009
  • Updated: Fri, December 18, 2009

  • Reported By: Terra — Houston Texas U.S.A.
Ford Motor Company - Ford Escape
Internet United States of America

Ford Motor Company - Ford Escape faulty transmission(CD4E) 2001-2007 models, Internet

*Consumer Comment: What was the situation with your concern?

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Ford is/was knowingly using a transmission that could not support the car in many vehicles. 

Likely, you will not get help from ford with any of these vehicles or costs after warranty is up.  Our 2007 Escape went out on a 600 mile trip.  The car was 2 years old with 61,000 miles.  That just should happen!


This report was posted on Ripoff Report on 12/04/2009 02:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ford-Motor-Company-Ford-Escape/internet/Ford-Motor-Company-Ford-Escape-faulty-transmissionCD4E-2001-2007-models-Internet-533897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

What was the situation with your concern?

AUTHOR: eaglefox20 - (United States of America)

What were the details with your particular situation? Are there other owners with similar problems?

Generally speaking, 61,000 miles for a transmission is not a lot of miles, but 61,000 for a two year old vehicle is high. Most vehicles average about 15,000 miles per year, so your right at double the average use. Also keep in mind that cars are man made and subject to breaking.

Ford's warranty for powertrain is 60,000 miles. Since you're at 61,000, you are technically out of warranty and they are not obligated to do anything. When you bought the vehicle, you probably had the option of buying an extended warranty to cover up to 100,000 miles. If you did that, then the transmission would have been repaired.

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