- Report: #424696
Report - Rebuttal - Arbitrate
Complaint Review: Ford Motor Company Steete-Ponte Ford
Ford Motor Company Steete-Ponte FordCommercial Drive Yorkville, New York U.S.A.
Ford Motor Company Steete-Ponte Ford refuse to recall or honor brake caliper failures Yorkville New York
*Author of original report: Ford Motor Company
I have 82K now on the truck and the 6th caliper seized, taking the rotor and pads with it. It also broke the piston inside the caliper as well. The service manager says it is from corrosion and gave me the broken piston. He also told me that it would cost $585 to replace it all.
After coming back down from the ceiling, he told me that Ford was aware there is a problem but won't do anything about it. I called customer service and got the same answer. They also refused to do anything about the defective paint which was peeling and flaking off a 2 1/2 year old vehicle on the 'A' pillar of the driver door.
Ford obviously has to make sure they get five-star crash ratings because they know they put junk on the road for the unsuspecting consumer. FORD really does stand for "Fix Or Repair Daily". This is my first Ford and likely my last.
Oriskany Falls, New York
This report was posted on Ripoff Report on 02/16/2009 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ford-Motor-Company-Steete-Ponte-Ford/Yorkville-New-York-13495/Ford-Motor-Company-Steete-Ponte-Ford-refuse-to-recall-or-honor-brake-caliper-failures-Yor-424696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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