• Report: #644886

Complaint Review: Ford Motor Company

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, September 27, 2010
  • Updated: Mon, September 27, 2010

  • Reported By: Eleanor Crook — San Marcos Texas USA
Ford Motor Company
P.O. Box 6248 Dearborn, MI 48126 Internet United States of America

Ford Motor Company Defective Light Control Module for Crown Victoria Internet

*Consumer Comment: THE FORD DEALER SHOULD NOT HAVE CHARGED YOU

*Consumer Comment: What year is the car?

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I am reporting a defect in the light control module of my Crown Victoria.  I needed to replace it after being stranded several nights without headlamps.  This is apparently some kind of mini computer that controls all the lights in the vehicle.  Every other light in the vehicle worked fine, but the headlamps would not turn on at all.  I was told by the parts representative here at my local dealer shop that it is known that the Crown Victorias have this problem and it must be replaced.  Apparently, there is no way to bypass this part.  It is necessary to replace it even though the only lights not working were the headlamps.  I paid $876.51 to replace a tiny computer in my car that turns on the lights to my car.

This report was posted on Ripoff Report on 09/27/2010 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ford-Motor-Company/internet/Ford-Motor-Company-Defective-Light-Control-Module-for-Crown-Victoria-Internet-644886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Ford Motor Company

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

THE FORD DEALER SHOULD NOT HAVE CHARGED YOU

AUTHOR: Joe - (U.S.A.)

IF THERE WAS A FORD FACTORY RECALL ISSUED ON THIS AND YOUR DEALER KNEW ABOUT IT, THEN THEY SHOULD HAVE REPLACED THE DEFECTIVE  PART FOR YOU FOR FREE OF CHARGE AND THEN THEY SHOULD HAVE BILLED FORD FOR IT.

LOOKS LIKE TO ME THEY BILLED FORD AND MADE MONEY OFF OF YOU TOO.

I AM NOT SURE THERE IS VERY MUCH YOU CAN DO ABOUT THIS EXCEPT NOT TO BUY ANOTHER VEHICLE FROM THIS  GUY.

IF HE HAD VALUED YOUR CUSTOMER LOYALTY AND RESPECTED YOUR BUSINESS, HE WOULD NOT HAVE DONE THIS TO YOU.
Respond to this report!
What's this?

#2 Consumer Comment

What year is the car?

AUTHOR: Ronny g - (USA)

If it is older and not worth much for resale...and you want to keep it..I can't find any logical reason with all the technology today..that someone can't figure out a way for a switch to turn on the headlights without requiring a computer.

Surely this can be bypassed...the problem is finding someone who knows how to do it and won't mess up the electrical system or rip you off. But they are out there. I would do this for you for around 100 dollars but the car would need to be here in Los Angeles.

Now has far as what you paid, I can not agree if you were ripped off or not unless I had a part number and time it takes to replace it. Problem with many cars today is they are over engineered and use computers for everything. They go bad like all electronics will eventually, and we have to pay a fortune to replace them. If you had this done at the dealer you probably paid 2 to 3 times what a local shop would charge...but you don't want a local shop doing this unless you know for a fact they are qualified. Word of mouth and ask to see the current certifications is a start.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory