- Report: #1077224
Report - Rebuttal - Arbitrate
Complaint Review: Forever Young / Ron & Jennifer Zemp
Forever Young / Ron & Jennifer ZempHillsboro, Oregon USA
Forever Young / Club Tan / Secret Youth / Ron & Jennifer Zemp Rip & Run artists set up shop in Nevada Hillsboro Beaverton Oregon
*REBUTTAL Owner of company: Nice try Adrianna
*UPDATE EX-employee responds: Liars.
*REBUTTAL Owner of company: New Ownership
*Consumer Comment: Lisa Johnson Has Aids and worked at Youthful body
*General Comment: Secret Youth Changed their name to hide!
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I write this as a customer and a victim of the FOREVER YOUNG scam in Washington County, Oregon.
Club Tan closed the doors and moved across town around 2002. For customers, the move was inconvenient and unprofessional but the company continued to provide services. THEN became FOREVER YOUNG / Club Tan... eventually just FOREVER YOUNG. Selling cut rate services to get their hands on cash and credit cards (I was quoted 97% off on one visit) became the focus of FOREVER YOUNG. Staff were trained to lie and treated like doormats. In turn the staff treated customers the same. With it's horrible customer service, deceitful owners and staff, scheduling nightmares, unsafe and broken equipment, bad service and NO REFUND policy all touted by the overly plastic looking conartist owners Jennifer & Ron Zemp, FOREVER YOUNG began to pop up on the Better Business Bureau website.
March 2013, KATU news reported that "both the attorney general and the Better Business Bureau have received dozens of complaints that Forever Young laser medical spa mishandles payments and mistreats customers". http://www.katu.com/news/problemsolver/State-investigating-Forever-Young-medical-spa-195471101.html
In April 2013, the KATU news invetigative reporters did another news story on Forever Young.http://www.katu.com/news/problemsolver/Forever-Young-says-it-has-bailout-plan-for-customers-218611011.html
In July 2013, after closing the doors on one location without notice, lying to customers, staff calling customers with offers of early pay off of package for a deep disount deal to get as much cash as possible and "hard selling" new packages to new customers knowing services would never be rendered, owners laying off staff without notice FOREVER YOUNG then posted messages on their website about a Sat closing date of the Tanasborne (Beaverton) location and then they cleared out in the middle of the night and ran into hiding on a Thurs prior to the posted closing date.
All of this leaving staff payroll unpaid and customers with no way to gain access to computers or documents showing how many thousands of dollars they paid for services they will NEVER receive. Then a shady "friend" of the Zemps from Tan Republic went on the KATU story stating that FOREVER YOUNG customers tannning packages would be honored and served at their location. When customers showed up they got a "hard sell" from staff at that location and learned that there was no intention of "honoring" tanning packages already paid for at FOREVER YOUNG. It was a another rip off stunt so the Zemps could get out of town to their new location in Nevada under the new business name SECRET YOUTH LASER CLINIC. They posted the EXACT SAME website, pictures and all, with the new name. Hard to believe that these scam artists left town, without being tarred and feathered since they stole thousands of dollars from people in Washington County, Oregon and blatantly set up shop in Nevada without the law stepping in somewhere to protect people! THe "Rip Off Reports" on this company start back in 2011! Time for the State Attorney General to step in and bring these con artists to justice !!!!
This report was posted on Ripoff Report on 08/19/2013 07:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Forever-Young-Ron-Jennifer-Zemp/Hillsboro-Oregon-97124/Forever-Young-Club-Tan-Secret-Youth-Ron-Jennifer-Zemp-Rip-Run-artists-set-up-s-1077224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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