- Report: #864765
Report - Rebuttal - Arbitrate
Complaint Review: Fortuna House - Miami, Florida
Fortuna House - Miami, Florida432 NE 26 St Miami, Florida United States of America
Fortuna House - Miami, Florida BEWARE! This place, hotel, boarding house, will rip you off! BEWARE!! Miami, Florida
*UPDATE Employee: We offer street parking
*Consumer Comment: Also a victim
*REBUTTAL Individual responds: No Wrongdoing
*Consumer Suggestion: Investigation Launched
*UPDATE Employee: We are a legitimate company established in 2003
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First of all, this is not a typical hotel. This place is run down, the pictures on the website are cropped to fill your imagination with a dreamy, clean place that is cool and comfortable. Far from the truth! This place, Fortuna House, is a run down flop house with IKEA furniture as the theme. The security for this place is "none" and the parking is street side in the middle of gangland.
Yes, street side parking where your personal effects, including your car can be used for any stunt leading to a major theft of the entire vehicle to the ordinary break in during the middle of the day. I would never trust the parking alone for this establishment. With respect to the building, noting that there is no parking, you have the entrance to your room, and room it is. The doors are very thin, cracks and space between the bottom of the door allow any person to take a peek and while you may enjoy the sights of Miami, you will not be so certain if someone decides to enter your room for a more intimate peek while you are gone.
The facility is run by a person who will keep your deposit for any reason she can find. This person has numerous complaints, including myself with the Better Business Bureau for theft of funds. I personally thought this person was honorable when speaking with her until I viewed the property. I left the property and immediately filed a claim for fraud with my credit card company for misrepresentation of the facility on both her website and Travel Adviser / Expedia.
The list is long and I intend to continue - with the fight for goodness. If you are considering a trip to Miami, do not be fooled by this person at Fortuna House. There is a reason whey they are always available during the peak season. BEWARE! This place is a sham. And there is nothing like representing a hotel for your vacation that has secrets. The secret for this place is that we did not feel safe, we did not feel comfortable and the owner / manager is an outright awful person.
If the owner manager feels the need to challenge this. Like I said, we intend to continue... I have video, pictures, documentation and investigative reports and I will accept any challenge in a court of law to show this is a money trap for good honest people trying to relax.
This report was posted on Ripoff Report on 04/06/2012 09:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fortuna-House-Miami-Florida/Miami-Florida-33137/Fortuna-House-Miami-Florida-BEWARE-This-place-hotel-boarding-house-will-rip-you-off-864765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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