- Report: #323552
Report - Rebuttal - Arbitrate
Complaint Review: Foto Connection
Foto ConnectionP O Box 300425 Brooklyn, New York U.S.A.
Foto Connection They steal, cheat, misrepresent, Brooklyn New York
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The item I ordered was a casio digital ex-s880 camera. The description stated BRAND NEW IN FACTORY SEALED BOX. Also was supposed to have a free case, tripod, cleaning kit and protector. Came in a unsecured opened white box (should have been a black/red Casio Box, thats how the factory sends it out) and the free items didn't come at all. When I called, they said that in order to send them, there would be a charge for shipping and handling. Go to the more reputable mail order houses like B&H or J&R (neither do I work for) It may cost you a bit more, but you will receive what you order and it will come as you expect it too.
The NY Better Business Bereau has been contacted. I will call USP tomorrow to let them know they are delivering items that are not as described. They have a inspection service within the company who can investigate.
This was to be a gift. Pictures will follow. I am angry since I did my part, I did investigation prior to ordering, I asked questions to make sure what I was getting was the same thing on their site. The salepeople are rude and they lie. Big Scam....stay away and for those who have had the same problem, write to whoever you can. Contact your workplace, your churches, your friends and family. These people should not be in business.
This report was posted on Ripoff Report on 04/03/2008 10:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Foto-Connection/Brooklyn-New-York-11230/Foto-Connection-They-steal-cheat-misrepresent-Brooklyn-New-York-323552. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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