- Report: #352432
Report - Rebuttal - Arbitrate
Complaint Review: Foto Connection
Foto Connection1421 Sheepshead Bay Rd, Ste 220 Brooklyn, New York U.S.A.
Foto Connection False Advertising The company is a sham They sell product that comes from Overseas Brooklyn New York
I was completely lied to and mislead by the sales associate. He was inconsiderate, did not listen to me, had a rebuttle for everything I said, giving me no choice but to continue with the purchase. I had told him over 3 times that I wanted to cancel the order, but he came back with more rebuttle and told me that I had to sign an aggrement by email, which unforunetely I did, not knowing what I was getting into.
I called back after speaking with Canon to cancel the order and I got transfered to the same exact person that I had talked to before. He told me that it was too late to cancel, that I would have to return the product and get charged a 15% restocking fee. He also told me that state law is 30%, so he was breaking the law and giving me a deal on the restocking fee, which was as well a lie.
I came back and checked the BBB website, which I should have done to begin with, and found out the record of this company. I am glad you folks are here because there are so many people that get ripped off by companies like this.
One more thing to mention is that they dont disclose that their USA product comes from overseas. They label it on their website as 350D which simply is the name they give it over in Europe.
This company is by far the worst company I have ever come across. I will be sure to relay this to every individual I come across along with displaying their record to everyone I can online. Companies like this in America should not exist and should be regulated or even shut down for committing such practices.
This report was posted on Ripoff Report on 07/17/2008 02:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Foto-Connection/Brooklyn-New-York-11235/Foto-Connection-False-Advertising-The-company-is-a-sham-They-sell-product-that-comes-from-352432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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