- Report: #362576
Report - Rebuttal - Arbitrate
Complaint Review: FotoConnection
FotoConnectionP.O. Box300425 Brooklyn, New York U.S.A.
FotoConnection Denied refund of wrong battery that they suggested Brooklyn New York
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After several weeks I received another battery, the same as the one I returned. Upon calling FotoConnection I was told again to send the battery back (at my cost). They said I could not get a refund but they would give me extended insurance on the camera.
So, I have $99 in a battery I can not use.
Also the way I was verbally treated made me feel that they are not concerned with customer satisfaction, only the almighty dollar.
This report was posted on Ripoff Report on 08/13/2008 04:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/FotoConnection/Brooklyn-New-York-11230/FotoConnection-Denied-refund-of-wrong-battery-that-they-suggested-Brooklyn-New-York-362576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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