- Report: #302928
Report - Rebuttal - Arbitrate
Complaint Review: FotoConnection
FotoConnectionPO Box 300425 Midwood, New York U.S.A.
FotoConnection Misleading sales on website and VERY RUDE employees Midwood New York
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I then received an email and contacted James to verify the purchase. At that time, I was told that I would have to pay extra for the lamp. When I explained my previous conversation, he was very rude and dismissive. He offered to cancel the order but still charge me over $100 cancellation fee! What kind of business is this?
I am very upset and disappointed in the poor customer service and ethically questionable (at best) business practices. I will NEVER do business with this company again!
This report was posted on Ripoff Report on 01/24/2008 07:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/FotoConnection/Midwood-New-York-11230/FotoConnection-Misleading-sales-on-website-and-VERY-RUDE-employees-Midwood-New-York-302928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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