- Report: #240550
Report - Rebuttal - Arbitrate
Complaint Review: FotoConnection.com
FotoConnection.comwww.fotoconnection.com Internet U.S.A.
FotoConnection.com Rip Off - Fruad - Liars - Should be shut down! Ripoff Internet
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Upon receiving my camera, I realized I had been OVERCHARGED for items that I did not agree to. They up-sold my purchase to a Camera KIT and charged me for things that normally come with the camera (standard)- the battery & charger.
I contacted customer service to complain, they said that I had agreed to it and told me that the only way to fix the problem was to ship the merchandise back at a cost of $118 (restocking fee) to me + whatever shipping I would have to pay on top of that!
The overcharge was only for $50. I couldn't believe that they wouldn't work with me on my refund. They suck! It's not the money that's got me angry, it's the point! Only after my encounter did I do an internet search to see what other people had to say. Oh my God! Apparently, I'm not the only one. This company should be sued in a class-action lawsuit and all previous customers should be notified & all complaints should be handled accordingly.
I've NEVER written a complaint against a company until NOW! I will continue to warn others as I find internet sites that take complaints.
This company does BAD business practices. They Lie & Steal & after arguing with customer service, I think they enjoy it.
Final words: THEY SUCK! Buyer Beware!
This report was posted on Ripoff Report on 03/24/2007 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/FotoConnectioncom/internet/FotoConnectioncom-Rip-Off-Fruad-Liars-Should-be-shut-down-Ripoff-Internet-240550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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